Privacy Policy
Wanniu Electric Appliace (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal data of our business partners, clients, and website visitors (“you,” “your”).
This policy applies to our B2B website fswanniu.com , and all business interactions.
1. Information We Collect
We collect information necessary to establish and maintain a business relationship with you.
A. Information You Provide to Us Directly:
Business Contact Information: Name, business email address, phone number, company name, job title, and physical business address.
Business Inquiry Details: Information you provide when requesting a quote, samples, or product information.
Order Information: Details necessary to process your order, including company tax ID, shipping/billing addresses, and transaction history.
Communication Records: Records of our correspondence (email, contact form submissions, etc.).
Customization Requests: Information related to OEM/ODM projects, including brand assets and design specifications.
B. Information We Collect Automatically:
Technical Data: When you visit our site, we may collect your IP address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about your visit, including the full URL clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, and download errors.
Cookies: Our website uses cookies and similar tracking technologies. For detailed information, please see our Cookie Policy below.
2. How We Use Your Information
We use your information for legitimate business interests, primarily to perform our contract with you or to take steps at your request before entering into a contract.
| Purpose of Use | Legal Basis |
|---|---|
| To provide you with quotations, samples, and product information. | Performance of a contract / Pre-contractual steps |
| To process and manage your orders, including shipping and invoicing. | Performance of a contract |
| To manage our ongoing business relationship and provide customer support. | Performance of a contract / Legitimate interests |
| To send you technical updates, product recalls, or important administrative notices. | Legal obligation / Legitimate interests |
| To improve our website, products, and services (e.g., through analytics). | Legitimate interests |
| To comply with legal and regulatory requirements. | Legal obligation |
3. How We Share Your Information
We do not sell your personal data. We may share it with third parties only in the following circumstances:
Service Providers: We share data with trusted third parties who assist us in operating our business, such as payment processors, freight forwarders, and IT service providers. These partners are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
4. International Data Transfers
As a manufacturer dealing with international B2B clients, your data may be transferred to, and processed in, countries outside of your own, including China. We will ensure that such transfers are governed by appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure that your data is protected to the standards required by applicable data protection laws.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These include secure servers, data encryption, and access controls.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For B2B contacts, we typically retain data for the duration of our business relationship and for a reasonable period thereafter (e.g., 7 years for tax and legal record-keeping purposes).
7. Your Data Protection Rights
Depending on your location and applicable law (such as the GDPR), you may have the following rights:
Right of Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct any information you believe is inaccurate.
Right to Erasure: The right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.
8. Cookies Policy
What are Cookies? Cookies are small text files that are placed on your device when you visit our website.
How We Use Cookies: We use both session (which expire when you close the browser) and persistent (which stay on your device for a set period) cookies for the following purposes:
Strictly Necessary: To enable core functionality like page navigation and access to secure areas.
Performance/Analytics: To help us understand how visitors interact with our website using tools like Google Analytics. This helps us improve the site.
Functionality: To remember your preferences (e.g., language).
Managing Cookies: You can set your browser to refuse all or some browser cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
9. Changes to This Privacy Policy
We may update this policy from time to time. The “Last Updated” date at the top of this page will indicate when changes were made. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email:sales1@fswaniu.com
Address: Building 3, No. 252, Qixin Road, Qixing Community, Xingtan Town,Shunde District,Foshan City,Guangdong Province,China
Attn: Data Protection Officer